Learn how to repair a mobile phone’s software problem. Many problems may arise if it gets corrupted like slow functioning, frequent freezing (hanging), booting related problems, apps malfunctioning, switching off automatically, restarting, etc.
There are 3 ICs which ensure proper functioning of the software i.e the flash IC, the CPU, the RAM. Whatever you see on the LCD of your device is the software also known as operating system(OS).
The software of the mobile phone is stored in its flash memory (flash IC). The CPU does the main processing work while all the temporary and virtual data is stored in the RAM.
The Operating System of the mobile phone can get corrupted easily and anytime. There isn’t any specific reason for it. The most common reason can be through viruses coming through internet surfing or through sharing of files. This is when an antivirus program is not installed in your handset. Hence it is always advisable to install an antivirus in you mobile/tablet. Also it should be always updated as new malwares arise everyday.
So what to do if your phone’s software gets corrupted
1. Reset your phone’s settings: Start with the basics first. That is bring your handset to the original factory default settings. You can do this by going to settings menu. Here there will be an option like reset / restore / original / factory settings. Select this option. Now it will ask for security code. If you have know the code enter it. Your phone will come back to original settings. To know the default security codes of all companies, please visit the default security codes page. If it displays code error, then you may have changed your security code. You will have to get it reset through a software program. If the fault gets repaired, you may think that the problem in your handset was a minor one or there was some settings related problem!
2. Format your handset: The next step is to try by formatting your handset. Formatting means deleting all the data that you have downloaded or stored after buying the phone. Always take a backup of your important data before formatting or flashing. So for formatting, you will have to again go to the settings menu and go to the same option you went before i.e reset settings option. Here there will be 2 options 1. Reset settings only 2. Reset all / master reset. Select the second option, give code and it will be formatted. Now format the memory card as well. If the problem gets solved, then you may think that there was virus and it was creating problems.
3. Flash It: This is the last step and if it was a software related problem, it will get fixed here. Flashing will reinstall the operating system, thereby solving any problem arising due to a corrupt OS. So if the problem gets solved here, you may think that the OS was corrupted.
You can also get tips related to flashing and repairing of mobile phones at forums like www.gsmhosting.com and www.gsmindia.in
So what if the fault is not repaired even now. Oh! Then its not a software-related problem, the problem is in the hardware!
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